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This is the Medellín official Guide by Víztaz and the Medellín Mayor's Office

Tourist Information

Corredor Turístico de La 70

Tourist Information Location

Terminal de Transporte del Sur:
Carrera 65 No. 8B-91 Piso 3 / This email address is being protected from spambots. You need JavaScript enabled to view it. / 350 319 64 72
Terminal de Transporte Norte:
Carrera 64C No. 78-580 Piso 4 / This email address is being protected from spambots. You need JavaScript enabled to view it. / 350 319 64 78
Aeropuerto Internacional José María Córdova:
Rionegro, a 29 Km de la ciudad-International Arrivals Public Concourse / This email address is being protected from spambots. You need JavaScript enabled to view it. / 350 319 64 73
Aeropuerto Olaya Herrera:
Carrera 65A No. 14-57-Baggage Claim Area / This email address is being protected from spambots. You need JavaScript enabled to view it. / 350 319 64 71
Plaza Mayor Medellín, Convenciones y Exposiciones:
Calle 41 No. 55-80 Plazoleta Interamericana / This email address is being protected from spambots. You need JavaScript enabled to view it. / This email address is being protected from spambots. You need JavaScript enabled to view it. / 350 319 64 81
Cerro Nutibara • Pueblito Paisa:
Calle 30A No. 55-64 Plazoleta principal / This email address is being protected from spambots. You need JavaScript enabled to view it. / 350 319 64 76
Subsecretaría de Turismo:
Carrera 53A No. 42-161, piso 11 Torre B / 350 319 64 80
Parque Arví:
Estación Cable Arví · El Tambo / This email address is being protected from spambots. You need JavaScript enabled to view it. / 350 319 64 69
Plaza de las Luces:
Calle 44 con Carrera 42 / 350 319 64 79

» Community Tourist Promotion Locations

Corregimiento de Santa Elena
Parque principal del Corregimiento / 316 868 46 84
Medellín Convention & Visitors Bureau: 57(4) 261 60 60
Línea de información de la Alcaldía de Medellín: 57(4) 444 41 44

Orientation and mobility

Medellín, along with its nine adjoining municipal areas, is located in the Aburrá Valley, traversed, from south to north, by the Medellín River. The river makes for a natural roadway corridor, which two parallel roadways and the Metro line take advantage of on either side.

The Medellín Metro can take you quickly, safely, and comfortably to most tourist attractions in the city. And for those few occasions when the Metro route comes short of your destination, taxis available at each station can complete the job, usually at the minimum fare ($5,000-pesos for 2016). A one-way Metro ticket has a cost of $2,150-pesos- and includes the use of the Metrocable Systems, except the Arví Cable. And for greater economy you can purchase the “Tarjeta Cívica”.

Medellín is served by two airports, the Olaya Herrera Airport located in the middle of the city offering regional flights, and the José María Córdova International Airport, located in nearby Rionegro, just 45 minutes or 22 miles distant from Medellín. Taxicabs rates to and from the international airport is a fixed $65,000-pesos- for 2016.

Medellín has two over-land passenger transportation terminals: Terminal del Norte (North Terminal) located to the north of downtown and serviced by the Metro. You may obtain information at 57(4) 444-8020 - 57(4) 520-6540; and Terminal del Sur (South Terminal), located south of downtown and neighboring the Olaya Herrera Airport. You may obtain information at 57(4) 444-8020 57(4) 361-1186.

» Single Number Emergency Hotline

By dialing a single number, 123, anyone can get in touch with police and traffic police, fire department, military, and health services to report any and all emergencies.
Hours
• Banks: Monday to Friday 8:00 a. m. - 12:00 m. y 2:00 p. m. - 5:00 p. m. Some branches offer after-hours banking in malls or chain stores.

• Shopping: Monday to Saturday, 10:00 a. m. - 8:00 p. m.; In malls, hours are generally extended to 9:00 PM. Sundays, to 7:00 PM.

• Restaurants, bars, cafes: Monday to Saturday 11:00 a. m. a 3:00 a. m.

• Businesses: Monday to Friday 8:00 a. m. a 12:00 m. y 2:00 p. m. a 6:00 p. m.

» Other information of interest

Electric power is 110 volts, American-type fixtures. Tap water is safe to drink.

Safety for the traveler: Travelers are recommended to keep their valuables, jewelry, cash, and important documents in hotel safety deposit boxes, follow common sense rules, and keep to well-referenced tourist areas recommended here, or at hotel and tourist information centers.

The city’s weather allows informal summer clothing to be worn year round. If traveling verify weather conditions in area to be visited.

Local currency is the Colombian peso, available in bills in the following denominations: 1,000, 2,000, 5,000, 10,000, 20,000, 50,000 and 100,000, with 50, 100, 200, 500, and 1,000-peso coins.

Credit cards are widely accepted, though not so, traveler’s checks.

» Tourist Police Recommendations

57(4) 385 74 74

• Obtain a map of the city and be aware of security conditions at every area you plan to visit.

• Carry a photocopy of your passport and most important documents with you.

• Make sure tourist service companies bear the RNT registration (Registro Nacional de Turismo).

• Memorize the address and phone number of your hotel as well as that of the places you plan to visit.

• Make your travel or transportation plans through your hotel, travel agency, or someone you trust.

• Avoid using eye-catching jewelry or accessories.

• Never lose sight of your personal objects when visiting a public place.

• Exchange your money at banks or authorized currency exchange dealers.

• Carry only Colombian pesos, and then only in the amount you will need.

• Never accept food or beverage from strangers. You could fall victim to swindlers.

• Only accept requirements issued by police officers.